Castle Vale Community Housing (CVCH) is a community-led organisation where the customer and community is at the heart of everything we do and we have a strong resident majority board who hold us to account.
With input from the Neighbourhood Partnership, all our policies and values are strongly resident/tenant influenced. Our Castle Vale customer offer and Castle Vale Community Pledge reflects the importance of Castle Vale Community Housing within the Pioneer Group and we will continue to deliver and commit to our pledge for our customers and the community.
Over the past two years, we have been speaking to our tenants, residents and applicants about how we allocate properties on Castle Vale. As a result, we’ve made changes to our Allocations Policy, the policy that determines who is eligible to go onto our waiting list, and how applications are prioritised. These are big changes that may affect you.
We have been busy re-registering people who were on our old waiting list and this work is almost complete. If you have been invited to re-register and/or we have asked for more information it is important you reply straight away to secure your place on the list. We’ll be opening up our waiting lists so anyone can apply from 8 February. We’ll provide more information here then. In the meantime, if you do have other questions, please check out our FAQs or contact us.
Commitment To Refer
We have signed up to the Commitment to Refer to support our local authority partners in a fight against homelessness. As part of the The Pioneer Group we recognise our responsibility to minimise this risk and the commitment to refer, forms part of our overall approach to preventing homelessness alongside our money advice and our tenancy support services.
What is the Commitment to Refer?
Since 1 October 2018, as part of the Homelessness Reduction Act, public bodies have been bound by the Duty to Refer. This is an obligation to refer anyone to a local authority if they are homeless or threatened with homelessness.
Housing associations are not part of this, but as so many members are keen to support the implementation of the Act, the National Housing Federation has worked with the MHCLG to develop a housing association offer on the Duty to Refer. This is called this the Commitment to Refer. To find out more, click below.
Commitment To Refer
We have signed up to the Commitment to Refer to support our local authority partners in a fight against homelessness. As part of the The Pioneer Group we recognise our responsibility to minimise this risk and the commitment to refer, forms part of our overall approach to preventing homelessness alongside our money advice and our tenancy support services.
What is the Commitment to Refer?
Since 1 October 2018, as part of the Homelessness Reduction Act, public bodies have been bound by the Duty to Refer. This is an obligation to refer anyone to a local authority if they are homeless or threatened with homelessness.
Housing associations are not part of this, but as so many members are keen to support the implementation of the Act, the National Housing Federation has worked with the MHCLG to develop a housing association offer on the Duty to Refer. This is called this the Commitment to Refer. To find out more, click below.
Latest from Twitter
#Beware Cyber criminals are preying on fears of vulnerable citizens scaring with false coronavirus text messages th… twitter.com/i/web/status/1… Retweeted by Castle Vale Community Housing
Happy New Year! Here's to a cheerful celebration and a fresh 2021 🥂 pic.twitter.com/JvWT9TsaGO
Merry Christmas from all of us! Here’s to a season of love and harmony! 🎄 pic.twitter.com/VAxct0IpxJ
@lizzystar77 Hi Liz, we are sorry to hear you are experiencing some issues. If you could DM us with more details, w… twitter.com/i/web/status/1…
Understanding what really matters to the people who live in Castle vale is extremely important to us at The Pioneer… twitter.com/i/web/status/1… Retweeted by Castle Vale Community Housing