Castle Vale Community Housing (CVCH) is a community-led organisation where the customer and community is at the heart of everything we do and we have a strong resident majority board who hold us to account.
With input from the Neighbourhood Partnership, all our policies and values are strongly resident/tenant influenced. Our Castle Vale customer offer and Castle Vale Community Pledge reflects the importance of Castle Vale Community Housing within the Pioneer Group and we will continue to deliver and commit to our pledge for our customers and the community.
Apply for housing
We’ve undertaken a fundamental review of how we allocate our homes in Castle Vale. Our waiting lists are now open. For more information and to apply to be on our waiting list, please click here.
If you are interested in private market rented property in Castle Vale and beyond, please click here for our Pioneer Places website: https://www.pioneerplaces.org.uk/rent/
Please note, our offices are currently closed due to the Coronavirus pandemic, which means that you cannot collect an application form from our offices.
Commitment To Refer
We have signed up to the Commitment to Refer to support our local authority partners in a fight against homelessness. As part of the The Pioneer Group we recognise our responsibility to minimise this risk and the commitment to refer, forms part of our overall approach to preventing homelessness alongside our money advice and our tenancy support services.
What is the Commitment to Refer?
Since 1 October 2018, as part of the Homelessness Reduction Act, public bodies have been bound by the Duty to Refer. This is an obligation to refer anyone to a local authority if they are homeless or threatened with homelessness.
Housing associations are not part of this, but as so many members are keen to support the implementation of the Act, the National Housing Federation has worked with the MHCLG to develop a housing association offer on the Duty to Refer. This is called this the Commitment to Refer. To find out more, click below.
Commitment To Refer
We have signed up to the Commitment to Refer to support our local authority partners in a fight against homelessness. As part of the The Pioneer Group we recognise our responsibility to minimise this risk and the commitment to refer, forms part of our overall approach to preventing homelessness alongside our money advice and our tenancy support services.
What is the Commitment to Refer?
Since 1 October 2018, as part of the Homelessness Reduction Act, public bodies have been bound by the Duty to Refer. This is an obligation to refer anyone to a local authority if they are homeless or threatened with homelessness.
Housing associations are not part of this, but as so many members are keen to support the implementation of the Act, the National Housing Federation has worked with the MHCLG to develop a housing association offer on the Duty to Refer. This is called this the Commitment to Refer. To find out more, click below.
Latest from Twitter
We’ve recently reviewed our complaints processes to make them easier to use. Take a look at our website to find out… twitter.com/i/web/status/1…
Send flowers to a friend 💐 Pick some litter up from the street 🚮 Get to know a neighbour or new staff member 👥 Toda… twitter.com/i/web/status/1… Retweeted by Castle Vale Community Housing
Here’s to all of the fighters, the survivors, the caregivers, the doctors, the researchers, nurses and health care… twitter.com/i/web/status/1…
In response to the latest statistics on the spread of the Coronavirus, we have taken the difficult decision to rest… twitter.com/i/web/status/1…
#Beware Cyber criminals are preying on fears of vulnerable citizens scaring with false coronavirus text messages th… twitter.com/i/web/status/1… Retweeted by Castle Vale Community Housing