Allocations Policy – Castle Vale Community Housing

The Allocations Policy is CVCH’s ‘rulebook’ for giving people properties on Castle Vale. It says who can apply, why we might say no to an application, and what type of property the applicant will be able to rent.

50% of our empty properties are let under the Allocations Policy. Because we are a Housing Association, we also have a duty to offer properties to applicants from Birmingham City Council, under what’s called a Nominations Agreement: the other 50% of empty properties are let under the Nominations Agreement.

General rules:

  • You must include everyone on your application who is going to live with you, even if they don’t live with you at the moment
  • You need to prove your identification and your income before being offered a property
  • We don’t know how long it will be before you’re offered a property – as our homes are let on assured tenancies it means that we do not know when properties will become available
  • You will need to renew your application every year of you will lose your place – we will remind you of this
  • It’s your responsibility to make sure what you tell us is accurate, and you might be prosecuted if it’s not
  • If you refuse an offer, you will go back to the bottom of the list, unless there’s a good reason – and if you refuse three offers, you will be taken off the list altogether
  • If you disagree with a decision, you can ask us to review it, or you can follow up with an appeal to court

Rules about who can apply:

  • You have to live, work or have close family in Castle Vale
  • You have to live in the UK already and normally
  • You have to be over eighteen
  • You can’t have a history of behaviour that would give us possession via court order, which includes:
    • Domestic abuse
    • Threatening, violent or abusive behaviour relating to your home or neighbourhood
    • Fraud relating to public funds
    • Subletting without permission
    • Not allowing access or reporting repairs
    • Breaching your tenancy agreement
  • You can’t have rent arrears, for where you live now or for anywhere else
  • You can’t be a homeowner or have high income or savings
  • Current CVCH tenants aren’t able to join the waiting list, unless they need a different property (for example because of overcrowding)


  • We give priority based on “community contribution” – this means whether you give something back to the community, through working or volunteering
  • If there’s a reason why you can’t work or volunteer, we will take this into account

Where you will be offered:

  • We don’t give applicants choice about where they want to live within Castle Vale, unless there’s a reason that’s been agreed by CVCH
  • We won’t offer a property that you can’t afford to live in
  • Bedroom allocation is:
    • Couples are allocated one bedroom;
    • single people over 16 are allocated one bedroom;
    • two children both aged under 10 or of the same gender are allocated one bedroom;
    • two children aged over 10 and of different genders are allocated two bedrooms
  • If you need extra bedrooms for any reason, we will take this into account
  • If you have a child under ten, you will not be offered a flat in a high-rise block

Please click the buttons below for our frequently asked questions, guidance notes (please read before completing the application) and our housing application.

If you have any enquiries not covered in the frequently asked questions or the guidance notes, please call us on 0121 748 8100 or email

Please return your completed and signed form, along with your supporting evidence to  If you are unable to return your form by email, please post it to CVCH, 11 High Street, Castle Vale, Birmingham B35 7PR. Due to Coronavirus restrictions, we can not accept applications in person at our offices.

If you have submitted your application, along with the evidence needed there is no need to contact us unless you have not heard back from us within 6 weeks. We have received a high number of applications. We will work through these in strict order, but because of the large number it will take us some time to acknowledge your application. If we need more information from you we will contact you. If your application is not accepted, or you are not eligible to join our lists we will tell you the reasons and how you can ask for a review of the decision.