Cookie Control Icon

Our use of cookies

We use necessary cookies to make our website work. We would also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.

For more detailed information about the cookies we use, see our Cookies policy.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We would like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work please see our Cookies policy

Advertisement cookies

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns and collect advanced analytics metrics. For more information on how these cookies work please see our Cookies policy

Castle Vale Community Housing Action To Take in a Fire – Tower Block

Action To Take

A FIRE IN YOUR OWN FLAT

Get everyone out of your flat, close the doors behind you and stay out

  • Leave the building by the stairs. Do not use the lift
  • Call 999 to report the fire
  • Meet the fire service on arrival to brief them on the fire and seek advice from them upon their arrival.

A FIRE IN ANOTHER FLAT 

  • Stay in your flat. If you are in a communal area, get out by using the stairs
  • Call 999 to report the fire
  • Close all doors and windows and stay put
  • Only leave your flat if you feel at risk from smoke, fire, or are asked to leave by the fire service

Can everyone in your flat leave safely if asked to by the fire service?

If you or others in your home need some extra help to leave the building, please let us know. Call us on 0121 748 8100 so we can keep a record of this.

Please ensure any defects are reported to 0121 748 8100.